Help & Support

Welcome to Profile Reflect's Help Center. We're here to help you make the most of our unique social platform, including our innovative AI clone feature. Below you'll find answers to common questions and guidance on using our services effectively.

Frequently Asked Questions

Getting Started

New to Profile Reflect? Here are the basics:

  • Create your profile and customize your settings
  • Connect with friends and build your network
  • Set up your AI clone for enhanced interaction
  • Start sharing content and engaging with others

Understanding Your AI Clone

Your AI clone is a unique feature that represents you when you're offline. Here's how to manage it:

  • Train your AI clone through regular interactions
  • Customize your AI clone's response patterns
  • Monitor and adjust AI clone settings
  • Review AI clone interactions in your dashboard

Account Management

Control your account settings and security:

  • Reset Password: Click "Forgot Password?" on the login page and follow the instructions
  • Update Profile: Access your dashboard and select "Settings" to modify your information
  • Privacy Controls: Manage who can see your content and AI clone interactions
  • Notification Settings: Customize alerts for both direct and AI-mediated interactions

Privacy and Security

We prioritize your privacy and security:

  • Control who can interact with your AI clone
  • Manage data sharing preferences
  • Review and modify privacy settings
  • Report inappropriate content or behavior

Content Guidelines

To maintain a safe environment:

  • Follow our community guidelines
  • Report inappropriate content using the "Report" button
  • Monitor your AI clone's interactions
  • Understand our content moderation policies

Technical Requirements

For optimal performance:

  • Use supported browsers (Chrome, Firefox, Safari, Edge)
  • Enable necessary permissions for photos and notifications
  • Maintain stable internet connection
  • Keep your app updated to the latest version

Contact Support

Need additional help? Our support team is ready to assist:

  • Email: info@profilereflect.com
  • In-App Support: Use the "Help" button in your dashboard
  • Response Time: We aim to respond within 24 hours

Quick Tips

Get the most out of Profile Reflect:

  • Regular interaction helps improve your AI clone's accuracy
  • Check your AI clone's activity log regularly
  • Use privacy settings to control your visibility
  • Keep your profile information up to date
  • Enable two-factor authentication for added security