Transform Your Google Maps Reviews into Business Growth

Monitor, analyze, and take action on customer feedback with our powerful review management platform. Get daily insights and turn your reviews into your best marketing asset.

ProfileReflect Dashboard Preview

Why Businesses Choose ProfileReflect

Our platform helps you stay on top of customer feedback and turn it into actionable business growth strategies.

Save 5+ Hours Weekly

Automated monitoring and notifications eliminate manual review checking, freeing your time for what matters most.

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Increase Rating by 0.8+

Our clients see an average rating increase of 0.8 stars within 90 days of implementing our strategies.

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Know What Customers Really Think

Get clear insights into customer satisfaction trends and discover specific areas that need attention before they become problems.

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Never Miss Critical Reviews

Stay on top of all customer feedback with regular monitoring and get personalized response suggestions crafted specifically for each review and situation.

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Turn Reviews Into Marketing Gold

Transform positive customer feedback into compelling marketing content and testimonials that attract new customers to your business.

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Spot Trends Before They Hurt

Track performance over time and identify recurring issues early, so you can fix problems before they impact more customers.

Powerful Features for Review Management

Our comprehensive platform gives you everything you need to make the most of your Google Maps presence.

Complete Dashboard Overview

Get a bird's-eye view of your business performance with total reviews, average ratings, sentiment scores, and response rates all in one place.

Track month-over-month changes and see exactly how your business is trending with clear percentage improvements and visual indicators.

Dashboard Overview

Advanced Sentiment Analysis

Understand what customers really think with aspect-based sentiment analysis that shows you the most discussed topics, what customers love most, and areas needing attention.

View sentiment distribution and common keywords to quickly identify patterns in customer feedback across different time periods.

Sentiment Analysis Dashboard

Review Performance Tracking

Monitor your review performance over 6 months, 12 months, or all time with detailed charts showing rating trends and review volume patterns.

Access complete review details including reviewer information, location, ratings, sentiment classification, and status tracking for easy management.

Review Performance Charts

Smart Recommended Actions

Get prioritized action items categorized by response needs, marketing opportunities, and service improvements with clear justifications for each recommendation.

Receive custom response suggestions for critical reviews and ready-to-implement improvement strategies based on actual customer feedback patterns.

Recommended Actions Dashboard

Success Stories from Our Clients

See how businesses like yours improved their ratings and grew their customer base with ProfileReflect.

"ProfileReflect transformed how we handle customer feedback. We've increased our rating from 3.8 to 4.7 stars in just three months, and our foot traffic has increased by 23%. The sentiment analysis helps us understand exactly what our customers value."
Sarah Johnson

Sarah Johnson

Owner, Coastal Café

"As a multi-location business, keeping track of reviews was a nightmare before ProfileReflect. Now we have a centralized system that makes it easy to monitor all locations. The marketing insights have been invaluable for our promotional campaigns."
Michael Chen

Michael Chen

Marketing Director, Urban Fitness

"The daily notifications have made us much more responsive to customer feedback. We're addressing concerns faster, and our customers notice. The sentiment analysis helps us spot trends we would have missed otherwise."
Emma Rodriguez

Emma Rodriguez

General Manager, Sunset Hotel

Simple, Transparent Pricing

Choose the plan that fits your business needs. All plans include our core features.

💯 One-Click Instant Refund - No time limits, no questions asked. Simply go to billing history and click refund on any payment for immediate money back.

Insight Essential

$79/month
  • Dashboard Overview (reviews, ratings, sentiment score, response rate)
  • Monthly rating trends and review volume charts
  • Full Sentiment Analysis (positive, negative, neutral, mixed)
  • Full aspect-based sentiment analysis
  • Reviews displayed in organized table view
  • AI-powered action recommendations
  • Critical review responses (AI responses generated)
  • One location
  • Initial setup analyzes up to 500 past reviews (unlimited ongoing monitoring)
  • New reviews automatically imported daily

Insight Pro

$149/month
  • All Insight Essential Plan features
  • Marketing opportunities recommendations
  • Service improvements recommendations
  • Negative review Alerts with response
  • Custom marketing strategies based on your reviews
  • Complete improvement reports with actionable steps
  • Category Performance Reports
  • Initial setup analyzes up to 1,000 past reviews (unlimited ongoing monitoring)
  • Up to three locations
  • New reviews automatically imported twice daily
  • All Insight Essential Plan features
  • Marketing Opportunity Alerts (Reviews flagged for marketing use)
  • Category Priority Matrix (Shows which categories impact ratings most)
  • Category Performance Reports (Product, Service, Pricing analysis)
  • Critical Issues Analysis Dashboard (Negative review clusters with trend analysis)
  • Competitors analysis
  • Initial setup analyzes up to 2,000 past reviews (unlimited ongoing monitoring)
  • Up to six locations
  • New reviews automatically imported every 6 hours

Insight Elite

$499/month
  • All Insight Expert Plan features
  • High-Impact Review Lists (Priority positive & negative reviews sorted by importance)
  • Business Impact Scoring Dashboard (Importance algorithm with business metrics correlation)
  • Priority Response System
  • Daily Email Reports
  • Every 2 hours review check
  • Unlimited initial setup analyzes
  • Up to six locations
  • New reviews automatically imported every 2 hours

Frequently Asked Questions

Get answers to common questions about ProfileReflect.

What if I'm not satisfied with the service? +

One-Click Instant Refund - No time limits, no questions asked. Simply go to billing history and click refund on any payment for immediate money back.

Is my business data secure and private? +

We only analyze publicly available Google review data that's already visible to everyone online. We don't access or store any private business information. All analysis and insights generated on our servers remain confidential to your account and are never shared with third parties.

Which AI technology powers your analysis? +

We use cutting-edge AI technology from leading providers including OpenAI, Anthropic, and Google's Gemini, combined with our own specialized models. This multi-provider approach ensures the highest accuracy and reliability for sentiment analysis and review insights tailored specifically for business reviews.

What kind of customer support do you provide? +

All subscribed customers receive comprehensive support through email, live chat, and phone calls. Our dedicated support team is available to help you maximize your ProfileReflect experience and resolve any questions or issues you may have.

How quickly will I be notified about new reviews? +

Notification frequency depends on your plan: Essential checks once daily, Pro checks twice daily, Expert checks every 6 hours, and Elite checks every 2 hours. Pro plans and above include negative review alerts within their regular check schedule. If you need faster alerts for critical reviews, contact our sales team to discuss custom frequency options for your account.

What happens if Google changes their API or there are connection issues? +

We actively monitor Google's API changes and maintain backup systems to ensure continuous service. Our technical team works proactively to adapt to any platform updates, and we have contingency plans in place to minimize any potential service disruptions.

Get Your Free Google Reviews Analysis Report

Enter your business details and we'll send you a sample analysis showing what insights you could gain from your reviews.