Privacy Policy

Last updated: December 5, 2024

Introduction

Welcome to Profile Reflect ("we," "our," or "us"). This Privacy Policy explains how we collect, use, and protect your information when you use our services through our website and mobile application (collectively, the "Services").

Platforms and Access Methods

Mobile App Permissions

Our mobile application requires:

- Camera access for photo capture
- Photo library access for media sharing
- Push notification permissions for updates
- Storage access for data caching
- Network access for connectivity

Website Access

Our website uses:

- Cookies and similar tracking technologies
- Browser storage for user preferences
- JavaScript for functionality
- Web notifications (if enabled)

Information We Collect

1. Account Information

- Basic profile details (name, email)
- Profile pictures and media
- Login credentials
- User preferences

2. Content Data

- Posts and updates
- Photos and videos
- Comments and reactions
- Messages and communications
- AI training data and conversations

3. Technical Data

From mobile devices:

- Device model and OS
- App version
- Device identifiers
- Mobile settings

From web browsers:

- Browser type and version
- IP address
- Cookie data
- Session information

Cookies and Tracking

Our website uses:

- Essential cookies for functionality
- Authentication cookies
- Analytics cookies
- Preference cookies

You can manage cookie preferences through your browser settings.

Cross-Platform Data Usage

We sync your data across platforms to:

- Maintain consistent user experience
- Sync preferences and settings
- Update content across devices
- Manage AI interactions

Data Storage and Security

- Data is stored on secure AWS servers
- End-to-end encryption for messages
- Secure HTTPS connections for web access
- Encrypted data transmission
- Regular security audits

Analytics and Third-Party Services

We use analytics services to:

- Monitor platform performance
- Analyze user behavior
- Improve user experience
- Debug issues

Your Privacy Controls

You can:

- Manage app permissions in device settings
- Control browser cookies and storage
- Adjust notification preferences
- Manage privacy settings in your account
- Request data export or deletion

Data Retention

- Active account data remains while account is active
- Deleted content removed within 30 days
- Backups retained up to 90 days
- Analytics data anonymized after 12 months

Legal Compliance

We comply with:

- CCPA (California Privacy Rights)
- COPPA (Children's Privacy)
- Other applicable privacy laws

Children's Privacy

Our Services are intended for users who are 16 years of age or older. Users between 13 and 15 years of age may only use our Services with verifiable parental consent. We do not knowingly collect information from children under 13.

For Teen Users (13-15):

- Parental consent is required before account creation
- Parents/guardians must verify their consent through our verification process
- Parents/guardians have the right to review their child's information
- Parents/guardians can request modification or deletion of their child's data
- Certain features are restricted for users under 16

For Parents/Guardians:

- You can review your child's account information
- You can request to modify or delete your child's data
- You can revoke consent at any time
- You will be notified of significant changes to data collection

Changes to Privacy Policy

We notify users of changes via:

- Email notifications
- Platform notifications
- Website updates
- App Store updates

Contact Information

For privacy questions or concerns:

Email: info@profilereflect.com